Managing Talent
Understanding Skills, Identifying Gaps, and Equipping Teams
Knowing what your people can do, and what they’ll need to do next, is essential in a changing industry. We help you map current capabilities, identify critical gaps, and deliver targeted learning that prepares your teams for the future.
For franchised retailers, where employees are under constant pressure to perform, we design learning that is concise, relevant, and available in the moment of need – ensuring it supports performance without disrupting operations.
How We Help:
Skills and Capability Mapping
We work with you to define the skills your business needs, from EV knowledge and digital retail fluency, to customer experience and connected services, assessing where your people stand today.
Gap Analysis and Prioritisation
We identify the most critical capability gaps across your network and prioritise them based on business impact. This ensures learning resources are focused where they’ll deliver the greatest return.
Targeted Learning Pathways
We create modular, role-specific learning journeys that address real-world challenges from service advisors adapting to EV maintenance, to sales teams learning how to sell software-defined vehicles, taking into account the very real time pressures acting on them.
Learning That Drives Alignment
We design learning experiences that are directly tied to your business goals ensuring every module, message, and moment supports the outcomes you’re aiming for.
Behavioural Reinforcement
We help you embed the right behaviours through coaching frameworks, performance conversations, and recognition programmes. Helping you turn learning into lasting change.
Cross-Functional Consistency
We ensure alignment across departments and roles so that sales, service, marketing, and leadership are all pulling in the same direction.
Measurement and Feedback Loops
We build in KPIs and feedback mechanisms to track progress, identify gaps, and continuously refine your people strategy.
