News & Insights Intro
Why Dealer Networks Must Pivot to Vehicle Lifetime Value, Now!
Electric vehicles (EVs) and software-defined vehicles are challenging traditional aftersales economics. With fewer moving parts and less routine maintenance, profit streams built on ICE servicing will shrink.
The answer to future profitability is not simply better EV know-how. It’s a cultural shift: from focusing on the initial vehicle sale to maximising value across the entire customer and vehicle lifecycle.
From Knowledge to Advocacy: Empowering Dealer Teams in the EV Transition
As the automotive industry accelerates toward electrification, manufacturers across Europe are investing heavily in electric vehicle (EV) technology. Yet a critical gap remains, not in the vehicles themselves but in the people who represent them. While many dealer teams are being trained to talk about EVs, far fewer are becoming true advocates. And that distinction matters.