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Managing Change That Delivers — From Vision to Lasting Impact

At PHM, we understand that successful change isn’t just about launching a new system or process it’s about shifting mindsets, behaviours, and culture. In the automotive industry, where transformation is constant and accelerating, managing change effectively is essential to staying competitive.

We support OEMs, NSCs, and dealer networks through every stage of the change journey from shaping a compelling vision to embedding new ways of working. Our approach combines strategic clarity, stakeholder engagement, and practical delivery to ensure change is not only implemented but embraced.

Why It Matters:

The automotive industry is moving from a product-led model to one centred on services and experiences. As electrification, connectivity, and omnichannel retail reshape the landscape, the pace of change is increasing and so is the complexity. With more brand touchpoints, more stakeholders, and more customer expectations, managing change well is no longer optional, it’s a competitive advantage.

Change Management

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How We Help:

Vision Development and Alignment
We co-create a clear, compelling vision for change tailored for different audiences across your business and retail network. This builds belief and commitment from the start.

Stakeholder Engagement
We identify and involve key influencers early, creating change champions who drive momentum and help overcome resistance.

Strategic Communications
We design two-way communication plans that inform, inspire, and respond ensuring everyone understands what’s changing, why it matters, and what’s expected of them.

Structured Rollout and Project Management
Our Prince2 Agile-certified project managers ensure your change initiatives are delivered on time, on budget, and with the flexibility to adapt as needed.

Learning and Enablement Campaigns
We deliver learning as a campaign, engaging people first, then empowering them with the knowledge and tools to succeed, and finally embedding new behaviours through reinforcement and recognition.

Sustained Impact
We don’t stop at go-live. We help you embed change into culture, measure success through KPIs, and maintain momentum long after the initial rollout.

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