Innovation and Entrepreneurism
Building a Culture of Innovation for the Electric and Connected Future
The shift to electric and connected vehicles is more than a product change – it’s a business model transformation. At PHM, we help automotive organisations and dealer networks develop a culture of innovation and entrepreneurism that enables them to adapt, evolve, and thrive in this new landscape.
From reduced aftersales revenue to the rise of software-defined vehicles and direct-to-consumer models, traditional dealership economics are under pressure. To stay relevant and competitive, dealers must explore new revenue streams, rethink customer engagement, and embrace continuous experimentation.
We work with OEMs, NSCs, and dealer groups to embed innovation into their culture, not as a one-off initiative, but as a way of working.
How We Help:
Test-and-Learn Culture
We help teams adopt agile, low-risk experimentation methods, encouraging them to pilot new ideas, learn quickly, and scale what works.
Innovation Capability Building
We develop the mindset and skillset needed to spot opportunities, challenge assumptions, and lead change, from the showroom to the service bay.
Entrepreneurial Thinking in Retail
We support dealer leaders in identifying new business models, from subscription services and EV charging solutions to connected service packages and body repair.
Cross-Functional Collaboration
We break down silos and encourage collaboration across sales, aftersales, marketing, and digital, enabling faster, more customer-focused innovation.
Leadership Enablement
We work with leaders to create the psychological safety and strategic clarity needed to foster innovation, and to reward curiosity, not just results.
Future-Proofing the Dealer Model
We help you explore and prepare for emerging trends, from over-the-air updates and predictive maintenance to mobility-as-a-service and beyond.